Derrick Lambert
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Articles
Recent activity by Derrick Lambert-
Who do I call if no one comes?
It's highly unlikely that no one will be waiting. Please check you are at the correct pick-up point. You should have been sent a text message and email confirming pick-up. Text back if there's a pr...
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Do I need to bring my ticket printout?
It would be helpful if you bring your printout as your driver can quickly process and confirm. You need to bring your order number and show your passport if you do not have the printout. If you d...
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How do I change the time of an existing booking?
You can change any booking up to 6 hours before pick up. You incur no charge for these cancellations. If you change the time within 6 hours of pick-up, you will be charged 25% of the booking price....
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How do I define my pick-up location?
You can set and change your pickup location at any time. To define or change your pick-up location: Login using the icon at the top of each page, if are not already logged in. Click on Booking...
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How to cancel a booking?
You may cancel your request without charge for up to 5 minutes after your initial request. Cancellations made after 5 minutes will incur a fee to compensate your driver for his or her time. Pleas...
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How to uninstall/delete a printer driver
How do I uninstall/delete a printer driver? Note: To set Print Server Properties, you must have Administrator privileges. Follow these steps: Information: If you want to install an u...
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What are the cancellation fees?
If you need to cancel, and it's a shame we won't have the privilege of taking you, it's best you cancel as soon as you can. The closer to actual time, the higher the cost. We know you appreciate th...
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How can I reschedule a cancelled booking?
All your bookings are maintained in the system for 3 months. If you want to reschedule the booking, do as follows. To reschedule a cancelled booking: Login using the icon at the top of each page, ...
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How do I change my home address?
Change of Address – Account Settings You can change your address from your account settings under personal information. You can also set your primary shipping account from here. This information i...